SS&C Blue Prism: On the journey from RPA to agentic automation

SS&C Blue Prism is advancing the automation landscape by transitioning from traditional robotic process automation (RPA) to agentic AI, enabling organizations to handle increasingly complex workflows involving unstructured data and real-time decision-making. This shift leverages large language models (LLMs) to perform reasoning tasks, such as analyzing multiple data points in processes like credit agreement reviews, where outcomes depend on contextual understanding rather than predefined step-by-step instructions. The company emphasizes a gradual adoption approach, allowing organizations to specify desired outcomessuch as onboarding a customer or reviewing a loanwithout dictating explicit procedural steps, thus reflecting a