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by Michael Nuez • Published June 3, 2025 at 08:31 PM
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Phonelys new AI agents hit 99% accuracyand customers cant tell theyre not human
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Phonely, Maitai, and Groq have made a significant breakthrough in AI-powered phone support, achieving response times under one second and an accuracy rate of 99.2%. This advancement enables call centers to deploy human-level conversational AI, enhancing customer service efficiency.
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